Meet our Sales Specialist and Certified Appraiser, Brian Schubot

Certifications: Graduate Gemologist GIA, Certified Gemologist AGS, Certified Gemologist Appraiser AGS

Brian grew up in the jewelry business. His grandfather founded Jules R. Schubot Jewellers in Detroit, Michigan in 1917. In 1970, Brian’s father took over the business, where Brian went on to work for 30 years. His family store was an authorized dealer for Rolex, Patek Philippe, Cartier, and many other prestigious brands. Brian sold his first Rolex watch when he was just 16 years old. He has always loved helping clients celebrate the most important occasions in their lives.

Brian attended GIA in residence in 1985 to become a Graduate Gemologist and then continued by becoming one of the first Graduate Gemologist Appraisers as an AGS titleholder.

After Brian’s family made the decision to close their store, he relocated to Palm Beach, Florida. Brian wanted to continue his career with a family owned, AGS member firm that had the integrity and history that he had become accustomed to. Brian joined the Hamilton team in 2016. Over the last 5 years, Brian has helped many clients with special occasions as well as providing certified appraisal services in the Palm Beach Gardens store.

His favorite piece of jewelry is a Star Sapphire ring that was his Grandfather’s. He passed it down to his father who passed it on to him. It is a connection to his family history in the jewelry industry, and very meaningful to him.

Do you have a question for Brian? Ask here and he will reply within 24 hours!

Meet our Watchmaker, Eric Norrbom

After attending Penn State, Eric wanted to find a career that complemented his love of 'taking things apart' and seeing how they function. After some encouragement by a family member working at the world acclaimed Lititz Watch Technicum in Pennsylvania, he was guided towards a newfound love for watches. Known internationally for "Teaching the Art of Swiss Watchmaking", the school was established in 2001 by the Rolex Watch Company as their contribution towards addressing a major challenge that concerns the entire watch industry – the shortage of watchmakers who are qualified to service high-end brands.

Eric quickly embraced the curriculum, diving deep into the 3000+ hour program and enjoying everything from manufacturing, to reconditioning case components, to learning the fine points of estimating and diagnosis, to client service skills. To complete the Lititz Watch Technicum requirements, which included all aspects of the WOSTEP (Watchmakers of Switzerland Training & Education Program) certification process, Eric took part in the comprehensive 3-day exam covering all aspects of practical and theoretical watchmaking. He graduated in 2007 and enhanced his credentials with a certification by the AWCI, American Watchmakers and Clockmakers Institute. This certification, called the CW21 (21st century certification), requires that a watch repair specialist has proven to a board of professionals that he or she has the skills expected to preform quality repairs on the material for which they are certificated.

With these prestigious certifications in hand, Eric came to Hamilton in 2007 to join Hamilton’s Princeton-based team of watchmakers. Perhaps it was a childhood love of Legos and Transformers, or simply his very mechanically minded nature, Eric's watchmaking talent is now second-nature to him. Specializing in Patek Philippe, Rolex, Breitling, Cartier, and Omega watches, Eric enjoys educating clients and fellow employees (and anyone else who shows any interest!) about the inner workings of fine timepieces. It's not uncommon to see Eric in the Princeton showroom assisting clients with their watches and teaching guests about features and benefits. Hamilton is recognized for outstanding education and training for all watchmakers and jewelers, and it is this expertise that clients enjoy from the team.

To maintain his credentials, Eric undergoes continuing training from many of the world’s finest brands and is often part of ongoing audits by these brands to be sure Hamilton is meeting their rigorous standards. When asked about his favorite task relative to watchmaking, Eric replies, “When a watch is not running, one of the most rewarding things is installing the balance and watching the piece come to life!"

While a specialist in both vintage and modern timepieces, Eric favors working on modern watches because of their consistency and the innovations in design and materials that most watch enthusiasts rarely get to enjoy. Looking ahead, Eric is always on the lookout for a complicated Patek Philippe to work on, and enjoys the prospect of frequent training and education.

Do you have a question for Eric? Ask here and he will reply within 24 hours!

Meet our Flagship Store Director, Terri Goldsmith

Terri began her Hamilton career in 1999 as a Customer Service Associate and worked her way through the ranks to achieve the title of Flagship Store Director in 2006.

Ms. Goldsmith has a Bachelors of Science in Business from Rider University and is a Diamond Graduate from the Gemological Institute of America.Ask here and she will reply within 24 hours!